Omaha and Lincoln Delivery: We offer Delivery within the Omaha and Lincoln Metro areas. Omaha Metro includes Omaha proper, Elkhorn, Gretna, Bennington, Yutan, Valley, Waterloo, Papillion, La Vista, Bellevue and Council Bluffs. Lincoln Metro includes Lincoln, Waverly, and Ashland. After purchase, you will need to book your delivery at 15TwoHome.com/delivery. Delivery in Omaha is on Sunday's between 1-4pm (Fall/Winter Hours) and Lincoln on Thursdays between 1pm and 4pm. Free Delivery is to the front door or into the garage. We can load into the garage with assistance and supervision of the home owner. We now offer "Through the Door Delivery" for $25. This fee covers only bringing the item into the residence, not into its actual room of use or into position. We reserve the right to refuse this at delivery if it puts us, the item, or the house at risk. A refund of the $25 fee will be immediately issued in this case. If delivery is not completed within 14 days of purchase with reasonable attempts made on the part of the seller, a refund will be made for the purchase price minus a 25% restocking fee. Need to go beyond the 14 days? Please contact us prior to purchase. Communication is key! Questions about delivery? Just shoot us an email at info@15twohome.com.

We know that furniture is big, heavy, and bulky. We also know that it can be hard to find help at our given delivery times to move your pieces inside. We now offer "Through the Door Delivery." As the name implies, for $25 we will bring your items through your door into the residence. This does not include bringing the item to the room where it will be used. This is only through the front door. It will be your responsibility to move the item within the residence. We reserve the right to refuse this option once we have had the chance to assess the situation. In this incredibly rare situation, if we run the risk of harming ourselves, the item, or your home due to circumstances outside of our control we will refund the $25 fee and the item will be left outside the residence. Feel free to send us a text at 402-543-3210 with images of possible difficult obstacles prior to purchasing so we can avoid this unfortunate situation.

We offer pickup by appointment only. Pickups for storefront purchases outside of normal storefront hours will be charged a storage fee of $25 per week. Online pickups need to be completed within 14 days or storage fees will apply. Tuesday evenings have been set aside for pickups and be directly booked at 15twohome.com/delivery. These pickups will take place near 204th and Maple in Elkhorn. Alternatively, you may pick up from our storefront during regular business hours. This must be communicated in advance as we will need to bring the item to the store for pickup. The storefront is in Gretna @ 118 N McKenna Ave and is open Saturdays and Sundays. Alternative pickup times are available also. Please text us at 402-543-3210 to arrange for pickup those times.

We know this can be confusing! Online Only These items are not available to see in-person at the storefront in Gretna. These items can only be seen by appointment at 204th and Maple in Elkhorn. Please text us at 402-543-3210 to schedule those appointments. Include a screenshot of the item you're interested in seeing. These items can be purchased online immediately. We do not hold items for in-person viewing. We will hide the item on our website only once you confirm you are on your way to view the item. Should the item sell prior to your appointment time, we will immediately cancel the appointment. We know that purchasing something online before seeing it in person can be scary. Please review our policies on refunds in our FAQ's. In-Store and Online Inventory that is available at our storefront can also be purchased through the website. These items will be available to purchase online after 1-4 weeks of being available in-store. These items will not arrive on the website with regular online store drops but will be posted as our schedule allows. Free delivery for all items whether purchased In-Store or Online.

Most of the items we sell have already had a lifetime. Most are going to have dings, dents, scratches, and "character." We never intentionally hide anything about our items. Please check the items thoroughly before purchase. All items are sold "as is." Misrepresented Items: Each item will have dimensions listed and any significant damage marks photographed (online only). If upon delivery you can demonstrate the item was misrepresented and it is no longer acceptable for your use, we will issue a full refund (online only). We do not offer refunds on items once it has been purchased (storefront ) or inspected and received by the buyer (online). The Reasonable People Guarantee Beyond this, we are reasonable people. We love people and love what we get to do. If there are extenuating circumstances, we are not a major corporation with policy after policy to guide our decisions. We are people who want you to love our business and the products we provide. If there are any issues, let's hash it out and we'll come to a reasonable conclusion together.

Absolutely! If you think you've got some items (or an entire house full!) that we may be interested in, simply send us a message through the "Contact" link at the top of this page. We will tell you like it is according to our standards of honoring and loving people. We're not interested in ripping you off. We are interested in passing along your pieces to the network of people that are looking for them. Looking forward to meeting to see what you have!

For online items, we do not hold for purchase but we are happy to schedule appointments for items to be seen prior to purchase. Should the item sell before the scheduled appointment time, we will immediately cancel the appointment. Inventory will be given a minimum of 1 week at the storefront before being posted online for sale. Inventory previewed through social media will be first come, first serve at the storefront. Items at the storefront can be purchased online only once they have been listed for sale on our website.

Storage space is very limited. We will hold an item after purchase for up to 14 days (online only). If you have not picked up or arranged for delivery within 14 days, there is a $25 per week (minimum 1 week) fee per item. Communication is key. You can call or text to 402-543-3210 or email us at info@15twohome.com. If we have not heard from you regarding your wishes after the 14 days of free holding, we will issue a refund minus a 25% restocking fee. Items purchased at the storefront must be picked up by the end of business hours same day. If not picked up, item will be moved into storage at 192nd and Maple and storage fees will immediately apply at $25 per week.

For any item that has been featured in our social media accounts or marketing, we will not do advance sales...these items will be first come, first served at our storefront at 118 N McKenna Ave during our regularly scheduled hours.

We do not currently take requests. Everything is first come, first serve to our website or the storefront. We receive so many requests for our most popular items that we do not currently have the capacity to monitor and follow through on those requests. Follow along on Instagram to see some previews of items in our upcoming shop drops.